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Connect to a Carrier-Grade Wireless Network. It's typically available, or can be installed, in areas without DSL or Fibre.

Wireless is also a popular backup/fail-over link for increased redundancy. Our secure and robust network provides for reliable connectivity with a 99% operational uptime guarantee.

A:

• Guaranteed 99% operational uptime
• Limited to select areas around South Africa and line of site dependant.
• Subject to Acceptable and Fair Usage policy.
• Wireless is not available for aggregation.
• Managed router excluded in the monthly price
• Monthly pricing excludes once-off configuration and installation fees
• Monthly pricing excludes the 24/7 support service level agreement

A:

• Commercial Broadband Wireless is our standard business-grade Wireless (Microwave) link. It is ideal for small to medium enterprises looking for a solution in an area where there is no Fibre coverage or requires a failover/ backup link.
• Commercial Broadband Wireless carries a contention ratio of 1 : 3. This means that at any point there are three business customers connecting to the high-site equipment/ sector. It is not a dedicated link. This could potentially affect top speeds being reached.
• Commercial Broadband Wireless is also an asynchronous/ asymmetrical service. This means that the download and upload speeds are not the same. The upload speed on a selected package is approximately 50% of the download speed.

A:

• Corporate Dedicated Wireless is our premium business-grade Wireless (Microwave) link. It is ideal for medium to large enterprises looking for a solution in an area where there is no Fibre coverage or requires a fail-over/ backup link.
• Corporate Dedicated Wireless carries a contention ratio of 1 : 1. This means that you receive your own dedicated equipment/ sector on the high-site. It is a dedicated link.
• Corporate Dedicated Wireless is a synchronous/ symmetrical service. This means that the download and upload speeds are the same.

A:

• Commercial Broadband Wireless takes approximately 4 – 6 weeks.
• Corporate Dedicated Wireless takes approximately 8 – 12 weeks. The reason for a longer lead time is because of dedicated high-site leasing approvals and builds.
• Please note that installation is subject to line of site (LOS) and signal strength. Should there be no LOS or weak signal the installation will be rejected and the order will be null n void.

A:

• A Router is not included in the monthly Internet service fee. A separate quote will be provided for a managed Router. Pricing is based on the speed of the link ordered.